Privacy Policy

Last Updated: October 30, 2026

1. Introduction

Welcome to Luvemori. We value your privacy and are committed to protecting the personal information of our customers and website visitors.

This Privacy Policy explains how Luvemori LLC ("Luvemori," "we," "our," or "us") collects, uses, stores, and shares personal information when you visit or shop at https://luvemori.com.

Our store specializes in children's clothing and accessories. Our products are designed for children, while our website and purchasing services are intended primarily for parents, legal guardians, and adult caregivers shopping on behalf of children.

By using our website, you acknowledge this Privacy Policy. Where applicable law requires consent, we will obtain it separately.

2. Personal Information We Collect

We collect information that you voluntarily provide and certain technical information generated when you use our website.

A. Account and Order Information

• Name of the purchaser and recipient.
• Email address and telephone number.
• Shipping address and billing address, where applicable.
• Account email and password-related information.
• Products purchased, sizes, quantities, and order details.
• Payment status, transaction identifiers, and refund information.

B. Customer Service and Return Information

• Order number and product information.
• Customer inquiries and email correspondence.
• Return, refund, and exchange requests.
• Photographs or other information voluntarily submitted to document defective, damaged, incorrect, or incomplete products.

C. Marketing and Review Information

• Email addresses submitted through our marketing subscription forms.
• Marketing subscription source, date, and unsubscribe status.
• Product reviews and photographs voluntarily submitted with reviews, where supported.

D. Automatically Collected Information

When you browse our website, we may collect:

• IP address and approximate location derived from IP address.
• Browser type, device type, operating system, and language.
• Pages and product pages visited.
• Website search terms and interaction records.
• Shopping cart and purchase events.
• Referral information and advertising campaign identifiers.
• Technical logs used for website security and operation.

We do not intentionally collect precise GPS location information.

3. Children's Privacy

Luvemori sells clothing designed for children. However, our website accounts and purchasing services are intended for adults aged 18 or older, including parents, legal guardians, and adult caregivers purchasing products for children.

Children and other individuals under 18 must not independently create accounts, place orders, or submit personal information through our website.

We do not intentionally direct our purchasing services toward children or knowingly solicit personal information directly from children. We do not currently request dates of birth, government identification, or other age-verification documents during registration or checkout.

We may occasionally receive information that has been submitted by a minor. If we become aware that a child has independently provided personal information in circumstances where this is not permitted, we will review the matter and take appropriate steps, including deletion or restriction of the relevant information where required.

Parents or legal guardians who believe that a child has submitted personal information may contact us at info@luvemori.com.

4. How We Use Personal Information

We use personal information for legitimate business and operational purposes, including:

• Processing and fulfilling orders for children's clothing and accessories.
• Managing customer accounts and guest checkout orders.
• Processing payments and refunds.
• Arranging inventory, packaging, shipping, and delivery.
• Providing order confirmations and tracking updates.
• Responding to questions and resolving customer complaints.
• Managing returns, exchanges, and product-related claims.
• Maintaining website security and preventing fraudulent transactions.
• Managing marketing subscriptions and promotional communications.
• Measuring advertising performance and improving marketing campaigns.
• Meeting applicable accounting, tax, and legal obligations.

5. Payment Information

Payments are processed through the payment methods actually made available at checkout. The payment processing provider and applicable payment terms will be presented during the checkout process.

We may receive limited transaction information, including payment confirmation or failure status, transaction references, and refund status, as provided by the applicable payment service.

Payment information is handled according to the actual payment method selected and the applicable payment provider's privacy policy and security practices.

We do not receive or store complete payment card numbers or CVV/CVC security codes.

We may receive limited payment information, such as payment status, transaction references, card brand, and the last four digits of a payment card where available.

Payment providers process payment information under their own privacy policies and applicable terms.

6. Advertising and Marketing Technologies

We use advertising services and technologies associated with Google Ads, Meta Pixel, and TikTok Pixel.

These services may process online identifiers, IP addresses, browser and device information, website activity, product views, shopping cart events, and purchase information.

We use these technologies to:

• Measure advertising conversions and campaign performance.
• Understand advertising attribution.
• Improve advertising delivery and audience relevance.
• Develop remarketing and similar advertising audiences.

Where enabled, we may provide customer email addresses or telephone numbers to advertising platforms for audience matching and advertising audience development.

We do not use Google Enhanced Conversions or Meta/TikTok Advanced Matching under our currently documented configuration.

We do not sell or rent customer lists in exchange for money. However, certain disclosures to advertising platforms may be considered sharing or targeted advertising under applicable privacy laws, even where no monetary payment is involved.

Where applicable, you may request to opt out of certain advertising-related processing by contacting us.

7. Third-Party Service Providers

We work with selected third-party service providers to operate our online store, manage inventory, fulfill orders, process payments, provide customer support, and deliver products to customers.

Our fulfillment model is primarily based on our U.S. warehouse operations and third-party logistics (3PL) partners. These partners assist with inventory storage, order picking, packing, and shipment preparation, depending on product availability, customer location, and operational requirements.

For certain orders delivered to European destinations, third-party logistics partners supporting those destinations may also assist with fulfillment.

We may share personal information with the following categories of service providers:

• Website and hosting: WordPress and Hostinger.
• Payment processing: Payment service providers actually enabled and used for transactions on our website.
• Advertising: Google, Meta, and TikTok.
• Warehouse and fulfillment: Our U.S. warehouse operations and third-party logistics (3PL) partners supporting inventory storage, order fulfillment, packaging, and dispatch. Certain European orders may also be handled by third-party logistics partners serving the relevant destinations.
• Shipping: DHL and FedEx.
• Cookie management: CookieYes.
• Email and customer service: Hostinger email services and the website's email subscription and customer service functions.

Our warehouse and fulfillment partners may receive information necessary to complete their assigned services, including:

• Recipient name.
• Shipping address.
• Telephone number.
• Email address, where required for delivery notifications.
• Order number.
• Product names and quantities.
• Necessary shipping and delivery instructions.

We share only the information reasonably necessary for inventory management, order fulfillment, packaging, and delivery.

Our fulfillment partners are not authorized to use customer delivery information for unrelated marketing purposes.

We may also disclose information where required by law, necessary to respond to lawful requests, or reasonably necessary to protect our rights and prevent fraud.

8. International Data Transfers

Luvemori LLC is based in the United States. Our primary warehouse and fulfillment operations are centered on our U.S. warehouse and third-party logistics (3PL) partners.

Depending on inventory availability, customer location, and operational requirements, orders may be fulfilled through our U.S. warehouse operations or an appropriate third-party logistics partner.

For certain orders delivered to Europe, fulfillment may also involve third-party logistics partners supporting the relevant destination markets.

As a result, personal information necessary for order processing, inventory coordination, shipping, and delivery may be accessed or processed in the United States and, where applicable, other countries in which our relevant service providers or fulfillment partners operate.

The actual location where order-related information is processed may vary depending on the fulfillment arrangement and the service provider involved in a particular transaction.

We take reasonable steps to ensure that personal information is handled appropriately when it is transferred or accessed across national borders.

Where applicable privacy laws require specific safeguards for international data transfers, we will implement the safeguards required by those laws before the relevant transfer takes place.

9. Data Retention

We retain personal information for the periods currently specified in our business records, subject to applicable legal requirements and unresolved disputes.

• Account information: While the account remains active. Following account closure or a valid deletion request, information no longer required is generally deleted or anonymized within 30 days.
• U.S. transaction records: Generally 7 years.
• EU transaction and tax records: Generally 10 years.
• Payment and fraud records: Generally 7 years for U.S. transactions and 10 years for EU transactions. Separate fraud investigation records are generally retained for 3 years.
• Customer service records: Generally 3 years after the matter is resolved.
• Return and refund records: Generally 3 years after the matter is resolved.
• Marketing subscription records: While subscribed and, where necessary, up to 3 years after unsubscribe.
• Website analytics data: Generally up to 13 months for information under our control.
• Cookie consent records: Generally 6 months.
• Product reviews: While publicly displayed. Following a valid removal request, removal from normal operating systems is generally completed within 30 days.
• Website backups: Generally up to 90 days through normal backup rotation.

Some records may need to be retained longer to address tax obligations, chargebacks, fraud investigations, complaints, legal claims, or other applicable legal requirements.

10. Your Privacy Rights

Depending on your country or state, you may have the right to:

• Request access to your personal information.
• Request correction of inaccurate information.
• Request deletion of eligible information.
• Request a copy of your personal information.
• Request restriction of certain processing.
• Object to certain processing activities.
• Withdraw consent where processing relies on consent.
• Request to opt out of certain advertising-related sharing where applicable.
• Submit a complaint to the relevant privacy authority.

To submit a privacy request, email info@luvemori.com.

We may reasonably verify your identity by checking the email address associated with your account or order, order number, or other relevant information.

Where we must retain information for legal, tax, payment, security, or dispute-related purposes, we will explain the applicable reason where required.

11. Marketing Communications

We distinguish promotional communications from transactional communications.

Promotional emails are sent to customers who have subscribed or where another appropriate legal basis applies.

You may unsubscribe at any time using the unsubscribe link in a promotional email or by contacting info@luvemori.com.

Unsubscribing from promotional emails does not prevent us from sending necessary order confirmations, payment notifications, shipping updates, return notices, refund confirmations, or customer service communications.

We process unsubscribe requests promptly and maintain necessary suppression records to respect your preferences.

12. Information Security

We use reasonable technical and organizational measures to protect personal information, including:

• HTTPS encryption.
• Access restrictions for authorized personnel.
• Access logging.
• Encryption measures.

No online transmission or storage method can be guaranteed to be completely secure.

13. Third-Party Websites

Our website may contain links to external websites or services. We are not responsible for their privacy practices, content, or security measures.

Please review the relevant third-party privacy policies before submitting personal information to those services.

14. Changes to This Privacy Policy

We may update this Privacy Policy when our business practices, website functions, service providers, or applicable legal requirements change.

Material changes will be reflected by updating the date at the top of this page. Where appropriate, we may also provide notice through our website or email.

15. Contact Information

For privacy-related questions or requests, please contact: